FREQUENTLY ASKED QUESTIONS


Do you ship overseas?

Yes, we ship all over the world. 

What is the cancellation policy?

The order cancellation cannot be issued for any reason due to our products contained digital services.

Why are your prices listed in USD?

SEEART is a worldwide company and USD is recognized globally as a standard currency.

Is it erasable? Can I re-use the acrylic? 

There are 2 ways of drawing Scribee.
It cannot be modified with a scratch art pen, but it can be modified with neon markers.
Please refer to the product page to learn more. 

Is it possible to make a custom design?

Sorry, we don't accept any kind of custom request.